Privacy
Privacy Policy
Last updated: November 10, 2026
Basler & Willis Junk Removal ("we", "us") is a junk removal business based in Kalamazoo, Michigan. This policy explains what information we collect through this website, phone calls and text messages, and how we use it.
What we collect
- Information you give us when you ask for a quote: your name, phone number, email, address or town, what needs to be removed, preferred date, and any photos you send.
- Records of calls and text messages with us.
- If you reach us through a Facebook or Instagram lead form, the answers you submit on that form.
- Basic technical data your browser sends when you visit the site, such as browser type and pages viewed.
How we use it
- To reply to your request, give you a quote, schedule and do the job, and take payment.
- To text you about your quote or job, if you agreed to receive texts.
- To keep business records.
Text messages
If you agree to receive texts, we text you about your quote and job. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out at any time, or HELP for help. See our SMS terms.
We do not sell, rent or share your mobile number or text messaging consent with third parties or affiliates for their marketing purposes. Text messaging opt-in data is not shared with anyone except the service providers that deliver our messages for us.
Who we share it with
We don't sell your personal information. We share it only with service providers that help us run the business (for example, our phone and text provider, our customer management software, and our website host), and only so they can provide those services to us. We may also share information when the law requires it.
How long we keep it
We keep your information as long as we need it for the purposes above and for our business records.
Your choices
You can ask us to update or delete your information, or to stop contacting you, by calling or texting (269) 267-3416.
Contact
Basler & Willis Junk Removal, Kalamazoo, MI. Phone: (269) 267-3416.